Privacy Policy
Privacy Policy of Expoka.com
Effective Date: December 6, 2024
Expoka.com, operated by Kinabrand Ltd, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our platform.
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1. Information We Collect
a. Personal Information
We may collect personal details such as:
Name, phone number, and email address.
Physical address for delivery purposes.
Payment information (e.g., mobile money or bank details).
b. Non-Personal Information
We may collect non-identifiable data, including:
Browser type, IP address, and device information.
Usage data (e.g., pages visited, time spent on the platform).
c. Cookies
We use cookies and similar technologies to enhance your experience, track usage, and improve our services.
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2. How We Use Your Information
We use your data for the following purposes:
To process orders and payments.
To communicate with you regarding transactions, updates, or promotional offers.
To improve our platform functionality and user experience.
To ensure compliance with legal and regulatory obligations.
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3. Sharing Your Information
Expoka.com does not sell or rent your personal information. However, we may share your data with:
Service Providers: Delivery partners, payment processors, and other third-party vendors necessary for completing your transactions.
Government Authorities: When required by law or for compliance with legal obligations.
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4. Data Security
We employ robust measures to protect your information, including:
Encryption of sensitive data.
Regular system audits to prevent unauthorized access.
However, no system is completely secure, and we cannot guarantee absolute protection.
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5. Your Rights
You have the right to:
Access your personal information stored by Expoka.com.
Request corrections to inaccurate or incomplete information.
Request deletion of your data, subject to legal obligations.
Opt out of promotional communications by unsubscribing.
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6. Retention of Information
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal, tax, or regulatory requirements.
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7. Third-Party Links
Our platform may include links to third-party websites. Expoka.com is not responsible for their privacy practices. Please review their policies before providing personal information.
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8. Children’s Privacy
Expoka.com is not intended for individuals under 18 years of age without parental or guardian consent. We do not knowingly collect information from minors.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through our platform, and continued use of our services indicates your acceptance of the updated policy.
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10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Kinabrand Ltd
Kamonyi District, Mugina Sector
Phone: +250 798527476
Email: support@expoka.com
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Thank you for trusting Expoka.com with your information.
